Terms Conditions

Welcome to IQOS Zone Dubai. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

1. General

These Terms & Conditions apply to all visitors, customers, and users of our website. By using this website, you confirm that you accept these terms.

2. Age Requirement

Our products are intended only for adults of legal age. By purchasing from our website, you confirm that you meet the applicable legal age requirements in your location.

3. Products & Availability

We aim to provide accurate product descriptions, images, prices, and availability. However, product packaging, appearance, specifications, or availability may change without prior notice.

We reserve the right to limit quantities, discontinue products, or cancel orders where necessary.

4. Pricing

All prices displayed on our website are shown in AED (United Arab Emirates Dirham) unless otherwise stated.

Prices, promotions, discounts, and delivery charges may be updated at any time without prior notice.

5. Orders

After placing an order, you will receive an order confirmation. We reserve the right to cancel or refuse an order in cases including incorrect information, product unavailability, pricing errors, suspected fraud, or other reasonable circumstances.

6. Payment

Customers must provide accurate and complete payment and billing information when placing an order.

Available payment methods will be displayed during checkout.

7. Delivery

We aim to deliver orders within the estimated delivery timeframe. Delivery times may vary depending on location, availability, courier services, weather, public holidays, or circumstances outside our control.

Customers are responsible for providing an accurate delivery address and contact information.

8. Returns & Refunds

Returns, refunds, damaged products, and order cancellations are handled according to our Return & Refund Policy.

Please review the Return & Refund Policy before completing your purchase.

9. Product Use

Customers are responsible for using purchased products correctly and according to the manufacturer’s instructions.

IQOS Zone Dubai is not responsible for damage resulting from misuse, improper handling, unauthorized modification, or failure to follow product instructions.

10. Website Content

All website content, including text, graphics, logos, images, design elements, and other materials, may not be copied, reproduced, distributed, or commercially used without appropriate authorization.

11. Website Availability

We may update, modify, suspend, or discontinue any part of the website without prior notice. We do not guarantee that the website will always operate without interruptions or technical errors.

12. Limitation of Liability

To the extent permitted by applicable law, IQOS Zone Dubai will not be responsible for indirect or consequential losses resulting from the use of our website or products.

Nothing in these Terms & Conditions excludes rights or protections that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will become effective once published on this website.

14. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Email: Iqoszonedubai@gmail.com
WhatsApp: +971523528184

This is dummy/template content. Before publishing it as your final legal Terms & Conditions, it should be reviewed against your actual business practices and applicable UAE laws.