General Disclaimer

The information provided on IQOS Zone is for general informational and shopping purposes only. While we make reasonable efforts to keep product descriptions, pricing, availability, images, and other website information accurate and up to date, we do not guarantee that all information will always be complete, error-free, or current.

Product appearance, packaging, specifications, and availability may change without prior notice.

Independent Retailer Disclaimer

IQOS Zone is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially connected with Philip Morris International (PMI), IQOS, TEREA, HEETS, or any other brand mentioned on this website unless expressly stated otherwise.

All product names, brand names, logos, trademarks, and registered trademarks displayed on this website belong to their respective owners. Their use is solely for product identification and informational purposes and does not imply any official relationship or endorsement.

Health Disclaimer

Products displayed or sold on this website may contain nicotine. Nicotine is addictive and is not risk-free.

Nothing on IQOS Zone should be interpreted as medical or health advice. We do not claim that any product displayed on this website is safe, harmless, or suitable for every individual.

If you have questions or concerns regarding nicotine use or its potential health effects, you should seek advice from an appropriately qualified healthcare professional.

Age Restriction

Products intended for adult nicotine users are not for sale to minors.

By accessing and purchasing age-restricted products from this website, customers confirm that they meet the applicable legal age requirements in their location.

Product Information

We make reasonable efforts to display product images, colours, descriptions, specifications, and packaging accurately. However, actual products may differ slightly from website images due to packaging updates, manufacturer changes, screen settings, or other factors.

Customers should review the product information carefully before placing an order.

Pricing & Availability

Prices, promotions, stock availability, delivery options, and product selections may change without prior notice.

If a product becomes unavailable or there is an error affecting an order, we may contact the customer to discuss available alternatives, changes, or cancellation where appropriate.

External Links

Our website may contain links to third-party websites or services. IQOS Zone does not control and is not responsible for the content, availability, security, privacy practices, or accuracy of third-party websites.

Limitation of Liability

To the extent permitted by applicable law, IQOS Zone will not be responsible for indirect, incidental, or consequential loss arising from the use of this website, reliance on its content, or improper use of products purchased through the website.

Nothing in this disclaimer is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.

Changes to This Disclaimer

We may update this Disclaimer when necessary to reflect changes to our website, products, business practices, or applicable requirements.

Last Updated: September 2026

For questions regarding this Disclaimer, please contact us through our Contact Us page.